Hi,
I discovered this website a few days ago, got my password and found Grid Junction. I installed it and after unplugging and re-plugging the UPS (Back UPS RS 1200) Grid Junction detected the UPS. I then noticed in the documentation the recommendation that I uninstall any other UPS software. Since I had manually installed PowerChute from APC, I uninstalled it and re-booted the WHS. Now Grid Junction doesn't find the UPS, even after unplugging and re-plugging it. Do I need PowerChute after all?
Peter
Sounds like you uninstalled the driver. Check what it says under Device Manager and see if you can revert back to the original driver?
No Grid Junction does work with all APC USB models not just the Smart-UPS models. However, installing the Power Chute software overrides certain key files and replaces some driver files. In some cases you can manually install the correct drivers and in others only a system restore will help.
See if the HID UPS Battery driver will help?
Sorry that you are having trouble, we do advise against installing the factory supplied software. However APC PowerChute 2.2+ is now Windows Home Server compatible and should work fine too. If you inadvertently installed a prior version of APC PowerChute on your WHS you could be having all sorts of issues with Grid Junction (if you do manage to get it back working) and even with the native built-in power management.
Microsoft MVP - Windows Home Server
Dirk, thank you for the prompt response! I rolled back the driver and that did the trick!
I had the same problem. I never regained reliable connectivity. After working with APC, I concluded that Grid Junction will only work reliably with the APC Smart-UPS model.
I'll give it another try.
My Back-UPS RS 1200 uses a cable that has an RJ45 on one end and a USB connector on the other. Grid Junction does not see the UPS. I have no APC software on my server, although PowerChute 2.2 is running on my laptop.
Had a similar issue even though uninstalled the APC software the driver was broken, someone emailed me the DLL files to fix it and it's been working since.
Was the APC software on your server or your host computer?
I have just hooked up my new apc back-ups xs 1300. I have installed grid junction and no ups is detected. I have not loaded any apc software on my computer or my whs.I have hooked the usb/ethernet cord and i can see a driver in the device manager that is associated to my ups. How do I get grid junction to detect my ups??