I had the same problem. I never regained reliable connectivity. After working with APC, I concluded that Grid Junction will only work reliably with the APC Smart-UPS model.

Hi, I discovered this website a few days ago, got my password and found Grid Junction. I installed it and after unplugging and re-plugging the UPS (Back UPS RS 1200) Grid Junction detected the UPS. I then noticed in the documentation the recommendation that I uninstall any other UPS software. Since I...

I noticed I have no battery installed in Device Manager root. There is a Microsoft Composite Battery under System Devices. Does this help with my APC Back-UPS RS 1200? In addition, I've ordered a new cable from APC.

I am a newbie so plse forgive my novice question. I have realized that APC's naming convention isn't very helpful. I have an APC ES 650 UPS (model number DL650T). But it doesn't work with GridJunction for the simple reason that it doesn't have a UBS data port. In the list of supported...

Hi, I posted this on WGS but think I should have posted here. Can anybody confirm the APC Back-Up UPS BE550-UK with work correctly with GridJunction v1.4? It is not specifically listed as supported here but I understand the comms protocol may well be the same as a different product / range that is supported...