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Caller-ID not resetting after call

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Caller-ID not resetting after call

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  • Posted by
    on 22 Dec 2009 6:16 AM

    Windows 7
    Media Center
    Agere SoftModem

    Installed all the software/update/fixes and Caller ID works as planned in WMC under Windows 7 -- but only once.  I'm not much of a programmer, but my only surmise is that the modem is not resetting after a caller-id event.

    Is there a command to issue the modem to reset it, get it ready for the next call?

    Thank you for the software, Alexander!

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  • Posted by
    replied on 22 Dec 2009 7:36 AM

    I might add .. once I reboot the system everything works fine for one call, then the calls don't pop up in Media Center .  I'm convinced that I just need to somehow institute some type of reset. Thank you!

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  • Posted by
    replied on 22 Dec 2009 7:42 AM

    Please ensure you have your area code configured under control panel -> phone and modem options, then restart Vista Caller-ID and see if that resolves your issue; if not please post your modem and diagnostics log.

    Microsoft MVP - Windows Home Server
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  • Posted by
    replied on 22 Dec 2009 5:46 PM

    Thanks, Alexander.

     

    Here's the log: Re-installed, rebooted, "716" indicated as my modem area code under "phones and modems."  Media Center running, then called twice.  First call came up in media center and second call did not show in media center.  (I'm not an expert, but it seems to show up on the log below:

     

    12-22-2009 20:17:00.345 - File: C:\Windows\system32\tapisrv.dll, Version 6.1.7100  
    12-22-2009 20:17:00.423 - File: C:\Windows\system32\unimdm.tsp, Version 6.1.7100  
    12-22-2009 20:17:00.423 - File: C:\Windows\system32\unimdmat.dll, Version 6.1.7100  
    12-22-2009 20:17:00.423 - File: C:\Windows\system32\uniplat.dll, Version 6.1.7100  
    12-22-2009 20:17:00.423 - File: C:\Windows\system32\drivers\modem.sys, Version 6.1.7100  
    12-22-2009 20:17:00.423 - File: C:\Windows\system32\modemui.dll, Version 6.1.7100  
    12-22-2009 20:17:00.470 - File: C:\Windows\system32\mdminst.dll, Version 6.1.7100  
    12-22-2009 20:17:00.470 - Modem type: Agere Systems PCI-SV92PP Soft Modem
    12-22-2009 20:17:00.470 - Modem inf path: oem9.inf
    12-22-2009 20:17:00.470 - Modem inf section: AGERE_PCI_PP
    12-22-2009 20:17:00.470 - Matching hardware ID: pci\ven_11c1&dev_0620&subsys_062011c1
    12-22-2009 20:17:00.845 - 115200,8,N,1, ctsfl=1, rtsctl=2
    12-22-2009 20:17:00.845 - Initializing modem.
    12-22-2009 20:17:00.861 - Send: AT<cr>
    12-22-2009 20:17:00.861 - Recv: AT<cr>
    12-22-2009 20:17:00.861 - Command Echo
    12-22-2009 20:17:00.861 - Recv: <cr><lf>OK<cr><lf>
    12-22-2009 20:17:00.861 - Interpreted response: OK
    12-22-2009 20:17:00.876 - Send: AT &F E0 &C1 &D2 V1 S0=0\V1<cr>
    12-22-2009 20:17:00.876 - Recv: AT &F E0 &C1 &D2 V1 S0=0\V1<cr>
    12-22-2009 20:17:00.876 - Command Echo
    12-22-2009 20:17:00.892 - Recv: <cr><lf>OK<cr><lf>
    12-22-2009 20:17:00.892 - Interpreted response: OK
    12-22-2009 20:17:00.908 - Send: ATS7=60S30=0L0M1\N3%C1&K3N1\J1X4<cr>
    12-22-2009 20:17:00.908 - Recv: <cr><lf>OK<cr><lf>
    12-22-2009 20:17:00.908 - Interpreted response: OK
    12-22-2009 20:17:00.908 - Waiting for a call.
    12-22-2009 20:17:00.923 - Send: AT+VCID=1<cr>
    12-22-2009 20:17:00.939 - Recv: <cr><lf>OK<cr><lf>
    12-22-2009 20:17:00.939 - Interpreted response: OK
    12-22-2009 20:17:00.955 - Send: ATS0=0<cr>
    12-22-2009 20:17:00.955 - Recv: <cr><lf>OK<cr><lf>
    12-22-2009 20:17:00.955 - Interpreted response: OK
    12-22-2009 20:17:33.868 - 115200,8,N,1, ctsfl=1, rtsctl=2
    12-22-2009 20:17:33.868 - Initializing modem.
    12-22-2009 20:17:33.883 - Send: AT<cr>
    12-22-2009 20:17:33.899 - Recv: <cr><lf>OK<cr><lf>
    12-22-2009 20:17:33.899 - Interpreted response: OK
    12-22-2009 20:17:33.915 - Send: AT &F E0 &C1 &D2 V1 S0=0\V1<cr>
    12-22-2009 20:17:33.915 - Recv: <cr><lf>OK<cr><lf>
    12-22-2009 20:17:33.915 - Interpreted response: OK
    12-22-2009 20:17:33.930 - Send: ATS7=60S30=0L0M1\N3%C1&K3N1\J1X4<cr>
    12-22-2009 20:17:33.930 - Recv: <cr><lf>OK<cr><lf>
    12-22-2009 20:17:33.930 - Interpreted response: OK
    12-22-2009 20:17:33.930 - Waiting for a call.
    12-22-2009 20:17:33.946 - Send: AT+VCID=1<cr>
    12-22-2009 20:17:33.946 - Recv: <cr><lf>OK<cr><lf>
    12-22-2009 20:17:33.946 - Interpreted response: OK
    12-22-2009 20:17:33.961 - Send: ATS0=0<cr>
    12-22-2009 20:17:33.977 - Recv: <cr><lf>OK<cr><lf>
    12-22-2009 20:17:33.977 - Interpreted response: OK
    12-22-2009 20:18:41.260 - Recv: <cr><lf>RING<cr><lf>
    12-22-2009 20:18:41.260 - Interpreted response: Ring
    12-22-2009 20:18:41.635 - Recv: <cr><lf>DATE=
    12-22-2009 20:18:41.635 - Interpreted response: DATE
    12-22-2009 20:18:41.635 - Recv: 1222<cr><lf>
    12-22-2009 20:18:41.635 - Recv: <cr><lf>TIME=
    12-22-2009 20:18:41.635 - Interpreted response: TIME
    12-22-2009 20:18:41.635 - Recv: 2019<cr><lf>
    12-22-2009 20:18:41.635 - Recv: <cr><lf>NMBR=
    12-22-2009 20:18:41.635 - Interpreted response: NMBR
    12-22-2009 20:18:41.635 - Recv: 716######4<cr><lf>
    12-22-2009 20:18:41.635 - Recv: <cr><lf>NAME=
    12-22-2009 20:18:41.635 - Interpreted response: NAME
    12-22-2009 20:18:41.635 - Recv: WIRELESS CALLER<cr><lf>
    12-22-2009 20:18:47.260 - Recv: <cr><lf>RING<cr><lf>
    12-22-2009 20:18:47.260 - Interpreted response: Ring
    12-22-2009 20:18:53.260 - Recv: <cr><lf>RING<cr><lf>
    12-22-2009 20:18:53.260 - Interpreted response: Ring
    12-22-2009 20:18:59.260 - Recv: <cr><lf>RING<cr><lf>
    12-22-2009 20:18:59.260 - Interpreted response: Ring
    12-22-2009 20:19:56.174 - Recv: <cr><lf>RING<cr><lf>
    12-22-2009 20:19:56.174 - Interpreted response: Ring
    12-22-2009 20:19:56.534 - Recv: <cr><lf>DATE=
    12-22-2009 20:19:56.534 - Interpreted response: DATE
    12-22-2009 20:19:56.534 - Recv: 1222<cr><lf>
    12-22-2009 20:19:56.534 - Recv: <cr><lf>TIME=
    12-22-2009 20:19:56.534 - Interpreted response: TIME
    12-22-2009 20:19:56.534 - Recv: 2020<cr><lf>
    12-22-2009 20:19:56.534 - Recv: <cr><lf>NMBR=
    12-22-2009 20:19:56.534 - Interpreted response: NMBR
    12-22-2009 20:19:56.534 - Recv: 716######4<cr><lf>
    12-22-2009 20:19:56.534 - Recv: <cr><lf>NAME=
    12-22-2009 20:19:56.534 - Interpreted response: NAME
    12-22-2009 20:19:56.534 - Recv: WIRELESS CALLER<cr><lf>
    12-22-2009 20:20:02.174 - Recv: <cr><lf>RING<cr><lf>
    12-22-2009 20:20:02.174 - Interpreted response: Ring
    12-22-2009 20:20:08.182 - Recv: <cr><lf>RING<cr><lf>
    12-22-2009 20:20:08.182 - Interpreted response: Ring
    12-22-2009 20:20:14.182 - Recv: <cr><lf>RING<cr><lf>
    12-22-2009 20:20:14.182 - Interpreted response: Ring

    Thank you very much!  Caller-ID may even be a small gift for my wife at Christmas who misses Satellite.  :)

     

     

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  • Posted by
    replied on 6 Jan 2010 6:48 AM

    I am experiencing the same problem. It takes the first call in W7 MC and after that it ignores the rest of the calls. The modem is picking it up just fine.

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  • Posted by
    replied on 6 Jan 2010 4:52 PM

    .. thanks, MB ....

    I have not resolved this, no.  I am hoping Alexander can help us out, but I'm sure he's a busy guy! 

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  • Posted by
    replied on 24 Jan 2010 6:39 PM

    I seem to be having the same problem aswell. I would like to see a fix for this if possible as im sure everyone else who uses the app does. Good work so far tho dude keep it up.

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